Job Description:-
We are looking for professional, customer-oriented Front Office Agents to join our agency and work with hotels / guesthouses across Malta and Gozo. The ideal applicant will be dedicated and has a can-do approach to face challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment.
| JOB DETAILS | |
| COMPANY NAME | M Recruitment |
| JOB TYPE | FULL TIME |
| SALARY | Depending On Your Interview |
| QUALIFICATION | — |
| EXERIENCE | 1 year |
| PHYSICAL REQUIREMENT | NO |
| DRIVING LICENSE | NO |
| APPLY FOR JOB | CLICK HERE |
Job Responsibilities:
- Greeting guests in a sincere, friendly manner
- Checking guests in on arrival and out on departure
- Posting charges to appropriate guest accounts
- Anticipating and addressing guests’ needs, and resolving their problems and complaints
- Assisting guests with disabilities
- Operating switchboard and assisting with inquiries
- Assisting the reservations manager with taking reservations
- Collaborating and communicating with other internal departments to ensure guest satisfaction
- Complying with company procedures and safety policies
- Performing duties on a daily checklist
Person Specification:
- High school diploma or suitable equivalent
- 1+ years experience as a front desk agent / receptionist
- Well-groomed, professional appearance
- Outstanding written and verbal communication skills
- Must be a team player
- Physically agile, and able to stand for extended periods
- Available to work shifts, over weekends, and on public holidays
- Fluent English is a must
- Any other language would be considered an asset
I am writing to apply for the suitable position with your renowned office/contact. I have a great deal of experience and have worked in various industries for over 8 years. I am a dedicated employee with a strong work ethic and flexible schedule. I would like to bring my professional experience to your organization.
I know I am fully capable of performing the duties of this position with excellence and look forward to the opportunity to further discuss my qualifications with you in person. Please feel free to contact me at your earliest convenience to set up an interview. Thank you so much for your time and consideration.
I am working at the malta please help me